We offer three options for scheduling. The three options are fly within the next 48 - 72 hours (weather permitting), provide a specific date and/or time in the scheduler, or receive a call in advance to schedule the flight.
- Fly within the next 48 - 72 hours (weather permitting) - The pilot will have the option to select a date within the 72 hour time window and the flight time will default to the standard time frame of 11 am - 2 pm
- Provide a specific date and/or time in the scheduler - The pilot will fly on the date and/or time specified in the scheduler
- Receive a call in advance to schedule the flight - DroneBase will call the provided on-site contact to schedule a date and time. The on-site contact will receive 3 calls across 3 days (1 call per day). If this option is selected, the on-site contact should be notified that they will be receiving a call from DroneBase to schedule a flight.
As is mentioned above, orders (missions) that require a call in advance to schedule the flight date and time will be scheduled directly by us. Our vendor will call the provided on-site contact a total of 3 times in 3 days (1 call per day).
If our vendor is unable to connect with the provided on-site contact on the first call, a voicemail will be left providing the on-site contact with a callback number. The on-site contact will also be notified that our team will be calling once a day for the next two days.
Please also note that if the team is unable to get in contact with the provided on-site contact in the 3-day span, the order will be canceled.